Privacy Notice

Effective date: 11/11/2026 • Last updated: 11/11/2026

HER FILE helps caregiving women capture what was decided at an appointment — and find it again. This Notice explains what we collect, what we do not collect, how we use information, and the choices you have. If you do not agree with this Notice, please do not use the website or Digital GO.

1. The short version

• Your Pillar Records belong to you. • We do not require you to disclose caregiving status to your manager to use HER FILE.

• We do not sell your personal information.

• If your employer sponsors HER FILE, your employer receives only aggregate, de-identified reporting — never your individual Pillar Records or their contents.

• You can ask us to delete your account and your Pillar Records. See Section 9.

2. What HER FILE is — and is not yet

• Digital GO is available today as: PREPARE → BRING → NOTE → FOLLOW UP, ending in a dated Pillar Record findable by person, pillar, date, or decision.

• No upload is required to use Digital GO. You choose what you type into a Pillar Record.

• AI companion and Trusted Access are planned capabilities. They are not live in the current product. This Notice will be updated before either launches, and we will explain what each one does with your information before you turn it on.

3. Information we collect

• Contact information you give us: name and email address when you join the Founder List, request the investor deck, contact us for partnerships, or create an account.

• Pillar Records you create: the person, pillar, date, decisions, notes, and follow-up steps you choose to enter. Example: Person — Mom; Pillar — Cardiology; Date — Nov 20, 2026; Decision — Medication changed; Follow-up in 6 weeks.

• Account and usage information: account settings, and basic usage information such as whether a session was completed, whether a record was retrieved, and time to complete a session. We use this to improve GO and to measure, in aggregate, whether GO is usable.

• Survey answers you choose to give: if you take part in a pilot or survey, the answers you submit. Participation is voluntary.

• Website information: standard website logs and cookies described in Section 8.

4. Information we do NOT collect

• We do not ask for, and you should not enter, Social Security numbers, insurance ID numbers, full medical records, passwords, or financial account numbers into a Pillar Record.

• We do not collect employee health data, performance ratings, or employer personnel records.

• We do not read, copy, or share the contents of a Pillar Record with your employer.

5. How we use information

• To provide Digital GO and your Pillar Records, and to let you find a record again.

• To operate the Founder List, respond to your messages, and send updates you asked for.

• To improve GO — for example, to understand whether PREPARE or NOTE takes too long, and to fix steps that are slow or confusing.

• To measure pilot and product use in aggregate — for example, the share of participants who completed a session, retrieved a record without help, or returned on a later day. Aggregate results are reported with denominators and never identify you.

6. Employer-sponsored use — aggregate only

• If your employer sponsors HER FILE as a benefit, your employer does not receive your individual Pillar Records, their contents, your survey answers tied to you, or any information that identifies you as a caregiver.

• Your employer may receive only aggregate, de-identified reporting — for example, how many sponsored members started, completed, or returned, as a group. We do not report small groups in a way that could identify you.

• Using HER FILE through an employer benefit does not require disclosure of caregiving status to your manager. Your manager does not receive your records or your use history.

• If you leave your employer, your sponsored access may end. Your Pillar Records remain subject to Section 9 — you may ask us to export or delete them.

7. Sharing — what we do and do not do

• We do not sell your personal information.

• We share information only as described here: with service providers who help us run the website and Digital GO (for example, hosting, email, and analytics providers) under contracts that limit how they may use it; when required by law or to protect safety; and, if HER FILE is involved in a merger, acquisition, or sale of assets, with notice to you.

• We do not share your Pillar Record contents with advertisers, employers, or other users.

8. Cookies and website analytics

• Our website may use essential cookies to make pages load and forms work, and basic analytics cookies to understand which pages are visited. You can control cookies in your browser settings. Blocking essential cookies may prevent some pages from working. • We do not use your Pillar Records for advertising.

9. Your choices — access, export, and deletion

• You may ask us to: (a) confirm what personal information we hold about you, (b) correct it, (c) export your Pillar Records, or (d) delete your account and your Pillar Records.

• To make a request, email [email protected] with the subject line “Privacy Request.” We will respond within a reasonable time and may ask you to verify your email address before we act.

• Deleting your account deletes your Pillar Records from our active systems. Copies may remain in backups for a limited period and will not be restored except to restore the service.

• If you joined the Founder List or asked for updates, you can unsubscribe at any time using the link in the email or by emailing us.

10. How long we keep information

• We keep your Pillar Records while your account is active, and for a reasonable period after you ask us to delete them to complete deletion from backups.

• We keep aggregate, de-identified measurements indefinitely, because they do not identify you.

• We keep contact and Founder List information until you ask us to delete it or unsubscribe.

11. Security

• We use reasonable administrative, technical, and physical safeguards to protect personal information. No system is completely secure, and we cannot guarantee absolute security. Please do not share your account credentials, and tell us promptly if you believe your account was accessed without permission.

12. Children

• HER FILE is for adults. We do not knowingly collect personal information from children under 18. If you believe a child has provided personal information to us, email us and we will delete it.

13. Changes to this Notice

• If we change this Notice in a material way — for example, before launching AI companion or Trusted Access — we will post the updated Notice on this page and update the date above. We will not reduce your rights without notice.

14. Contact us

• Questions about this Notice or a privacy request: [email protected] — Subject: “Privacy Request.”

• Partnerships: [email protected]

• Website: myherfile.com